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Bekah responded to my question very quickly and went above and beyond to assure me my issue would be resolved. I felt taken care of and continue to have excellent service when I reach out to recharge with any issue. Thank you!
Deep customer support when you really need it.
I've been using ReCharge for the past 4 years on 4 different e-shops, and I'm glad I chose to partner up with them. Not always ideal, the progress they made over the years is good and their customer service 5*. Now I only wish they make the new Shopify Checkout integration available for their 'old' customers soon.
I recently had a minor niggling issue with inventory & Elijah P from recharge support spent a day back and forth with me and couldn't have been more helpful. Problem solved, really rate the support and the detail they provided. Thanks
I really like the app. It's easy to use and their support team is very responsive. BIG Thumbs Up! :)
Matt helped us solve our issue and was great at communicating! He did a great job troubleshooting and ensuring that everyone involved knew what was going on.
Thank you for the shout out to both our app and team member, Matt! We are glad to hear that he was able to assist you with your needs.
- Ty Bailey | VP of Services
Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!
I needed help doing a bulk update on all of our subscriptions and Amber helped me every step of the way. I really appreciate the great service. Thank you!
I recently had an issue finding some information I needed I'm exporting. Francis Ith was so helpful! He took the time to understand what I needed then answered my question. The service was above and beyond what I expected and very detailed.
Milica was very helpful in resolving an issue a customer had come to us with. We appreciate the great customer service!