Avis (1 917)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 22 mai 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie

The Turmeric Co.
Royaume-Uni
Presque 5 ans d’utilisation de l’application
24 mars 2023

Super helpful! Very responsive. The agent helped me get my issue resolved in a timely manner and was very patient with my questions.

Mosaic
États-Unis
Presque 5 ans d’utilisation de l’application
2 juillet 2021

Tigist was great! He answered my email within 15 minutes and has assisted me with an urgent need! Very helpful.

Brüush
Canada
Presque 5 ans d’utilisation de l’application
26 septembre 2023

Ha sido un autentico palcer contactar con Eduardo Mallmann, me ayudó en todo momento, me xplicó claramente lo que tenía que hacer, siempre amable, eficaz y eficiente, le animo a segur así, da gusto al otro lado encotrarse con gente tan resolutiva con él, con sus prontas respuetas

AUARA empresa social
Espagne
Presque 5 ans d’utilisation de l’application
Recharge a répondu 2 octobre 2023

Thank you for taking the time to leave us a review - and for the shout out to Eduardo!

- Ty Bailey | VP of Services

15 mars 2024

Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.

BadHandCoffee
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

Thank you so much for the five star review!

- Ty Bailey | VP of Services

29 juillet 2022

We use Recharge to offer subscription items to our customers and we are very happy with their system. Even when we have issue, which are rare, the support is quick and effective.

Kalahari Snacks
États-Unis
Presque 5 ans d’utilisation de l’application
16 mars 2022

I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.

CurraNZ - New Zealand
Nouvelle-Zélande
Presque 5 ans d’utilisation de l’application
23 juin 2021

We use this app for customers with products on subscription and really like how easy it is for customers to change aspects (skip a month, add quantity, change flavor, etc) of their subscriptions. Easy integration to our Shopify store. Their customer support is very responsive when we need something or have questions. We aren't solely a subscription based business model but with the analytics they provide on the backend I can see how this would be a great platform to help grow a business that built on subscriptions.

1st Phorm
États-Unis
Presque 5 ans d’utilisation de l’application
10 mars 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
États-Unis
Presque 5 ans d’utilisation de l’application
Modifié le 7 décembre 2021

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Sightglass Coffee
États-Unis
Presque 5 ans d’utilisation de l’application