Avis (1 883)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 31 janvier 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

310 Nutrition
États-Unis
Plus de 7 ans d’utilisation de l’application
Modifié le 10 septembre 2024

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Better Way Health
États-Unis
Plus de 7 ans d’utilisation de l’application
14 janvier 2022

As a merchant, getting help form employees of the apps I am subscribed to is very important. Breanna W. went above and beyond to give me exceptional customer service. She was timely, efficient and effective in solving my issue with Recharge. Thus, though the app works well, what is more impressive is the service I got today. Hire more people like Brianna!

Philosopher Foods
États-Unis
Plus de 7 ans d’utilisation de l’application
Modifié le 5 janvier 2024

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
États-Unis
Plus de 7 ans d’utilisation de l’application
Modifié le 17 août 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
États-Unis
Plus de 7 ans d’utilisation de l’application
21 septembre 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 2 octobre 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

Modifié le 6 mai 2022

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
États-Unis
Plus de 7 ans d’utilisation de l’application
11 mai 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
États-Unis
Plus de 7 ans d’utilisation de l’application
22 avril 2023

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!

Suzy Cohen
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 10 mai 2023

We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services

Modifié le 26 mai 2021

My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!

Club Candle
Australie
Environ 7 ans d’utilisation de l’application