Note globale
4,5
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
6 février 2024

I've been using recharge for about 7 years. Today my invoice was three times what it usually is. I've looked at it and it seems that that is there new standard pricing plan which is ridiculous. After contact apparently they sent an email to tell me of this change 6 months ago and with no follow up emails. I think it's disgusting as I have less subscribers than ever but paying more than I ever have. Recharge making my monthly fee 3 times more than what it usually has, has officially killed my business.

Box Of Goth
Royaume-Uni
Presque 7 ans d’utilisation de l’application
Recharge a répondu 12 février 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

8 janvier 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

11 avril 2024

Implementing Recharge into our business was a breeze, thanks to Vinse's outstanding assistance. His expertise made complex concepts easy to understand, and his responsiveness ensured all my questions were promptly addressed. Plus, the software itself is incredibly user-friendly, making managing subscriptions a smooth and efficient process. Highly recommended for anyone considering integrating to Recharge!

Fish For Skeptics
États-Unis
3 mois d’utilisation de l’application
Recharge a répondu 22 avril 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

6 mars 2024

Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!

Clothes Doctor
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Recharge a répondu 21 mars 2024

We appreciate you taking the time to leave a review and a shout out to our valuable team members!

- Ty Bailey | VP of Services

5 mars 2024

Recharge Support has been able to help us thoroughly with any questions we have, or support we need!

The Beachwaver Co.
États-Unis
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

Modifié le 20 février 2024

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Ma'at42 Life
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 19 février 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

26 mars 2024

Their support team is very helpful and guided us through a big upgrade. THANK YOU!

Primabee
États-Unis
Environ 3 ans d’utilisation de l’application
Recharge a répondu 8 avril 2024

Thank you for taking the time to drop a review!

Ty Bailey | VP of Services

20 avril 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canada
Environ 2 ans d’utilisation de l’application
Recharge a répondu 22 avril 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

6 février 2024

Jairus is the man! Helped address some problems we were having coming over from another platform and made everything super easy for us.

boozedogs
États-Unis
10 mois d’utilisation de l’application
Recharge a répondu 12 février 2024

Thank you for taking the time to leave a review and a shout out to Jairus!

- Ty Bailey | VP of Services

5 février 2024

Matt was very helpful. he did not give up until he found a solution. thank you Matt!

underx
États-Unis
Presque 3 ans d’utilisation de l’application
Recharge a répondu 12 février 2024

Thank you for leaving a review and giving a shout out to Matt!

- Ty Bailey | VP of Services