Avis (1 906)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
24 mars 2023

Super helpful! Very responsive. The agent helped me get my issue resolved in a timely manner and was very patient with my questions.

Mosaic
États-Unis
Presque 5 ans d’utilisation de l’application
26 septembre 2023

Ha sido un autentico palcer contactar con Eduardo Mallmann, me ayudó en todo momento, me xplicó claramente lo que tenía que hacer, siempre amable, eficaz y eficiente, le animo a segur así, da gusto al otro lado encotrarse con gente tan resolutiva con él, con sus prontas respuetas

AUARA empresa social
Espagne
Presque 5 ans d’utilisation de l’application
Recharge a répondu 2 octobre 2023

Thank you for taking the time to leave us a review - and for the shout out to Eduardo!

- Ty Bailey | VP of Services

2 juillet 2021

Tigist was great! He answered my email within 15 minutes and has assisted me with an urgent need! Very helpful.

Brüush
Canada
Presque 5 ans d’utilisation de l’application
29 juillet 2022

We use Recharge to offer subscription items to our customers and we are very happy with their system. Even when we have issue, which are rare, the support is quick and effective.

Kalahari Snacks
États-Unis
Presque 5 ans d’utilisation de l’application
16 mars 2022

I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.

CurraNZ - New Zealand
Nouvelle-Zélande
Presque 5 ans d’utilisation de l’application
23 juin 2021

We use this app for customers with products on subscription and really like how easy it is for customers to change aspects (skip a month, add quantity, change flavor, etc) of their subscriptions. Easy integration to our Shopify store. Their customer support is very responsive when we need something or have questions. We aren't solely a subscription based business model but with the analytics they provide on the backend I can see how this would be a great platform to help grow a business that built on subscriptions.

1st Phorm
États-Unis
Presque 5 ans d’utilisation de l’application
10 mars 2022

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

SEEN
États-Unis
Presque 5 ans d’utilisation de l’application
Modifié le 7 décembre 2021

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Sightglass Coffee
États-Unis
Presque 5 ans d’utilisation de l’application
2 février 2022

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

vernaschediewelt
Allemagne
Presque 5 ans d’utilisation de l’application
16 février 2023

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

Merit Coffee
États-Unis
Presque 5 ans d’utilisation de l’application