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Nice App
Thank you for the five star review!
- Ty Bailey | VP of Services
ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!
Switched over from Pay Whirl and never looked back. The process of moving our subscribers over to Recharge was quick and easy. Recharge offers way more features (like pausing) and makes it easier for our team to adjust subscriptions on the backend. The new analytics on the homepage is also great!
We're glad to hear about your positive experience migrating to Recharge. Thank you for the five star review!
- Ty Bailey | VP of Services
Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.
Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.
Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge.
- Ty Bailey | VP of Services
Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.
We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team.
- Ty Bailey | VP of Services
Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!
Thank you so much for the review - and the shout out to Brian!
- Ty Bailey | VP of Services
Bryan was incredibly helpful as our support agent. ReCharge is a great subscription app. It has allowed us to scale and automate key features.
I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.
Thank you so much for the five star review! We're glad to hear about your experience with Jaden!
- Ty Bailey | VP of Services
We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!