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Jaden was super helpful! Literally the best rep Recharge has.
We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!
Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.
Amazing support team! Jake was so helpful in responding so quickly and effectively.
Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.
Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.
These guys are super quick with support and making adjustments as needed. Always helpful. Much appreciated.
Was pretty seamless to get up and running. The user experience is great but the best part is the support. They go above and beyond to keep the app functioning.
Not only is ReCharge really important to our growing business as a product, their customer service is second to none!!!
Top Notch migration. Vinse made the process straight forward and it went as smooth as we could ask for. highly recommend to fellow Ecom brand owners.
We are glad to hear that you had a smooth migration experience with Vinse. Thank you for the review!
- Ty Bailey | VP of Services