Avis (1 906)
Affiner
-
Par note
Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.
The customer service is wonderful. They respond quickly and stick with you until the problem is solved.
Meredith was a fantastic help! We had a complicated problem and she was on top of it right away and worked until everything was resolved. I cannot say enough about how efficient and pleasant Meredith was to work with! Thank you for the first class support!
Great subscription app !
Thank you for the five star review!
- Ty Bailey | VP of Services
Customer service has been super attentive and helpful, they communicated almost in real time to help us through a complex subscription plan setup. Highly recommended.
Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!
Support is wonderful, everyone I have spoken to in the years of using this app has been incredibly patient and helpful. Adam was recently amazing in helping to answer all of our questions for our shopify subscription upgrade, and helped us come up with a solution to our unique shipping problem. Thank you!
I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.
Roberto from the support team did an excellent job in providing our requested information. Very helpful!
Thank you for the shout-out to Roberto! We're glad that he was able to set you on the path for success with Recharge.
- Ty | VP of Services
It's the best, good support is the key. It's not perfect but they respond pretty timely and genuinely seem to care and we get issues sorted out. Highly recommend.