Avis (1 814)
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Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.
The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform
Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription ...
Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.
Excellent support. We truly appreciate that your team is always there to help, providing prompt and friendly assistance whenever we need it.
I especially wanted to mention Nena and commend you for your help with our most recent query. You took the time to fully understand the issue and resolved it quickly. Your dedication to ensuring our customers receive the same high level of service that you ...
Quick and easy support. Thanks!
We appreciate your review!
- Ty Bailey | VP of Services
My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!
Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!
Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.
We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.
We have been using Recharge since early 2017 - being a start up company they are definitely very helpful and attentive to our requests, issues, and needs. Each representative that I have spoken to has been extremely helpful and provides me on-time support and listens and understands my inquires. We have had great conversations with account managers, Nilyria, Matt, and support engineer, Karis. The ...