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I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.
Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.
We agree - Adam is fantastic! We appreciate your positive review.
- Ty | VP of Services
Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.
Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!
We appreciate the review!
- Ty Bailey | VP of Services
Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.
Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie
Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.
I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!
Thank you so much for the review - and your shout-out to Roberto!
- Ty Bailey | VP of Services
Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!
This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.