Avis (1 800)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
19 mai 2021

I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.

ellura
États-Unis
Presque 4 ans d’utilisation de l’application
11 avril 2023

Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.

Something & Nothing
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Recharge a répondu 10 mai 2023

We agree - Adam is fantastic! We appreciate your positive review.
- Ty | VP of Services

14 juillet 2021

Customer Service is excellent. App comes the closest of all out there to providing the functionality we require.

Atlas Bar
États-Unis
Presque 4 ans d’utilisation de l’application
3 mai 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
États-Unis
Presque 4 ans d’utilisation de l’application
Recharge a répondu 13 mai 2024

We appreciate the review!

- Ty Bailey | VP of Services

Modifié le 6 février 2023

Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.

Piper Lou Collection
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 22 mai 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie

The Turmeric Co.
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Modifié le 12 mai 2022

Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.

The Nue Co.
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 14 mai 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Suède
Presque 4 ans d’utilisation de l’application
Recharge a répondu 12 décembre 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

25 février 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

PRESS Healthfoods
Royaume-Uni
Presque 4 ans d’utilisation de l’application
2 octobre 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Foundry Coffee Roasters
Royaume-Uni
Presque 4 ans d’utilisation de l’application