Avis (1 954)
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Absolute garbage. Where to even begin? Save yourself a LOT of headaches and don't come anywhere near this horrendous app.
Horrendous functionality, horrendous support, horrendous documentation. Absolute joke but not funny.
Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)
Easy to use and frequently updated and improved. Really quick support and easy to use instructions the one time I had to reach out for help
Great app, allows for us to set the subscription time frames. Plus they have an excellent support team - Robert Davis really helped out a lot.
Extremely helpful support from Adam and team as we worked through a subscription migration.
Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience.
- Ty Bailey | VP of Services
Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.
Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.
Thank you so much for your review - and the shout out to Trystan!
- Ty Bailey | VP of Services
Received good support with an issue after custom theme install which solved my problem very quickly. Only reason I'm giving 4 stars is because a little bit of code was left on a theme file which I had to clean up. Other than that a very positive experience.
We've been using Recharge for over 4 years now. It's been a great tool to facilitate recurring customer charges and simplifying our operations. Recently, I had an issue with reconfiguring some items on Recharge App and couldn't figure it out. I submitted a help desk ticket with Customer Support and Dalia was super helpful and friendly in resolving my issue. I like that if I can't figure something out, I have customer support available to guide me through the process.
I enjoyed the interaction with Milena N., she was terrific, knowledgeable and concise in her communication, she helped me understand WHAT we needed, which is great for I don't understand technicalities.
Thank you Milena and ReCharge folks, Best,
Raul