Avis (1 883)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
1 août 2024

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.

Bolt Coffee Subscriptions
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 5 août 2024

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services

4 septembre 2024

I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.

cGPMAX
Nouvelle-Zélande
Environ un an d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thank you for the shout out to Matt & Thomas - and the five star review!

- Ty Bailey | VP of Services

31 juillet 2024

customer service helped us navigate issues with our site in a timely manner. I was impressed!

Naturally Nourished
États-Unis
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 5 août 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

11 septembre 2024

Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us.

Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup.

Would highly recommend

Epic Water Filters AU
Australie
11 mois d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thank you for your feedback and review!

- Ty Bailey | VP of Services

7 août 2024

Tim was super helpful!

Zero Co Australia
Australie
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 12 août 2024

We appreciate the review - and the shout out to Tim!

- Ty Bailey | VP of Services

8 octobre 2024

Tech support was very helpful!

The Royal Blue
États-Unis
7 mois d’utilisation de l’application
18 juillet 2024

Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!

She Reads Truth
États-Unis
Plus de 8 ans d’utilisation de l’application
Recharge a répondu 22 juillet 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

11 août 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 26 août 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

29 juillet 2024

Recharge is a huge part of our business and they provide amazing customer support.

Even when their customer support team doesn't have an answer to a question, they will work with you to help you find an answer.

Hive Brands
États-Unis
Environ 3 ans d’utilisation de l’application
Recharge a répondu 5 août 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

25 septembre 2024

Jaden was super quick and helpful!

Keto Brainz Nootropics
États-Unis
5 mois d’utilisation de l’application
Recharge a répondu 30 septembre 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services