Avis (1 883)
Affiner
-
Par note
We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.
The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.
We appreciate you taking the time to leave a review and feedback!
- Ty Bailey | VP of Services
I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.
Thank you for the shout out to Matt & Thomas - and the five star review!
- Ty Bailey | VP of Services
customer service helped us navigate issues with our site in a timely manner. I was impressed!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us.
Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup.
Would highly recommend
Thank you for your feedback and review!
- Ty Bailey | VP of Services
Tim was super helpful!
We appreciate the review - and the shout out to Tim!
- Ty Bailey | VP of Services
Tech support was very helpful!
Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Recharge is a huge part of our business and they provide amazing customer support.
Even when their customer support team doesn't have an answer to a question, they will work with you to help you find an answer.
Thank you for your five star review!
- Ty Bailey | VP of Services
Jaden was super quick and helpful!
Thank you for your review - and for the shout out to Jaden!
- Ty Bailey | VP of Services