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ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.
Excellent customer service - nice not to talk to a bot!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Very good app and effective customer service ! It runs as it should and their support is very reactive if you have any question
I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!
Brandon was top service! Managed quickly and efficiently to upload several bulk discounts with a time response of less than 24h
I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!
I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!
Works as required and the support is second to none. It could be a little more flexible but that can all be overcome with bulk updates.
Excellent product with great customer service. It is easy to integrate with Shopify and other apps. I would prefer to have a phone number for customer support but Recharge tends to do well with responding to emails.
The customer service here is awesome! I was having some technical difficulties, and Tigist immediately answered all of my questions with a detailed reply, and even included photos of exactly where I should click to fix the issue. Thanks again for your help, Tigist!