Avis (1 814)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 22 septembre 2021

This app makes life easier taking care the subscription in general. My only complaint is that when we have to adjust products prices, we have to run a synchronization, but it doesn't affect the current subscriptions, having to manually update them to the new price. Also, would be a good idea to have an option to send a notification about price increase, when it happens.

Le Pup Pet Supplies and Grooming
États-Unis
Plus de 3 ans d’utilisation de l’application
10 décembre 2021

I was having troubles with the Recharge app, I am not a developer so I was not sure how to fix my problem. I reached out to the Recharge customer service, and I seriously had the BEST experience I've ever had with any customer service rep. Matt is amazing, he went above and beyond to answer all of my questions, and tried to help me as much as he possibly could. He always responded very timely and ...

Aunt Flow
États-Unis
Plus de 3 ans d’utilisation de l’application
7 juin 2022

Malcolm was an extremely helpful customer service agent who resolved our issues in an efficient and effective manner.

Trusy Social LLC.
États-Unis
Plus de 3 ans d’utilisation de l’application
23 février 2022

I've been very pleased with the support of this app. The help documentation is thorough and the responses when I have a question are detailed. It's fairly intuitive to navigate the backend and clients are easily able to manage their own subscriptions.

MopTop
États-Unis
Plus de 3 ans d’utilisation de l’application
5 juillet 2022

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

REP Provisions
États-Unis
Plus de 3 ans d’utilisation de l’application
29 juin 2021

Great app and support ! Would recommend to anyone having a subscription business or planning to launch one.

bubbly
Belgique
Plus de 3 ans d’utilisation de l’application
12 octobre 2023

Great support, all their contacts are helpful and efficient

Nonna Tonda
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 16 octobre 2023

Thank you for the shout-out to our hardworking support team. We appreciate it!

- Ty Bailey | VP of Services

23 novembre 2021

I had an issue with processing a refund for a customer, Joey from ReCharge Support provided a quick response, with multiple ways to fix my issue. He was able to help fix my issue within minutes. Thank you for your help!

Dang Foods
États-Unis
Plus de 3 ans d’utilisation de l’application
8 octobre 2021

Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.

Here We Flo
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
8 janvier 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. ...

Kibo Foods
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services