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Jaden specifically has made the experience from transferring Recharge to Shopify checkout an absolute breeze. Jaden was extremely communicative, technically skilled and patient. I feel so lucky to have been assigned Jaden at time of transfer. I seriously couldn't ask for better support.
Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.
Roberto was so helpful, and really helped me understand the issue and get to the bottom of it - great customer service. Thanks, Holly
Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.
Thanks for helping me out today Irving!
Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.
We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention. Their support team has always been responsive and helpful whenever there were questions or issues with troubleshooting.
We've been very happy with the stability of the subscription engine and particularly the support we've gotten from them. Lately when having to open a UK storefront due to Brexit we had the most amazing support even during the last two days before Christmas and long after office hours. I am very grateful for this level of concern for us as a customer.
ReCharge does a good job of responding to help requests and following through on the process to find solutions.
Excellent Customer Service! We appreciate the speedy and thorough support that the team has provided!