Avis (1 953)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 20 avril 2022

Kevin, Alex and Bryan have provided excellent customer support on several recent issues. They are very quick to respond, friendly, very helpful and professional.
Great customer service!

CanineBiologics
États-Unis
Presque 4 ans d’utilisation de l’application
10 août 2021

ReCharge is not only a great app, but their customer service is also incredible! Would highly recommend for a recurring charge solution based on that alone!

Zelmin's Minty Mouth
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 15 octobre 2021

Excellent! Very friendly Support Team that solve issues in no time. Definitely a five-star Customer Service!

Duolab GBP
Royaume-Uni
Presque 4 ans d’utilisation de l’application
19 mai 2021

I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.

ellura
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 17 novembre 2020

I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!

All-Star Nutrition
États-Unis
Presque 4 ans d’utilisation de l’application
11 avril 2023

Fast technical support from Adam B. Most issues are regularly resolved within twenty four hours. There is an additional charge for rapid support but it is well worth it in our opinion.

Something & Nothing
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Recharge a répondu 10 mai 2023

We agree - Adam is fantastic! We appreciate your positive review.
- Ty | VP of Services

2 mars 2021

Excellent app and wonderful support. Really happy with it as it makes subscriptions a breeze. We believe this is the best app available for subscriptions

London Hair Architects
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Modifié le 14 mai 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Suède
Presque 4 ans d’utilisation de l’application
Recharge a répondu 12 décembre 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

2 janvier 2024

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
États-Unis
Presque 4 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services

21 juillet 2023

Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.

Dr. Squatch
États-Unis
Presque 4 ans d’utilisation de l’application
Recharge a répondu 24 juillet 2023

Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs!

- Ty Bailey | VP of Services