Avis (1 883)
Affiner
-
Par note
All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
So far very very happy with Recharge. Not only with the app itself, the functionality and how clean and simple everything is but mainly with the help and support I received from their team, mainly Vinse Ridenour who was there helping us get set up and launched every step of the way. There was never a question or issue that was not addressed and solved immediately. Very excited to see what recharge does for out business.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!
We appreciate you taking the time to leave a review - and for the shout out to Eduardo!
- Ty Bailey | VP of Services
Thanks for your quick and very sharp help when I contacted the customer service !
We appreciate your review!
- Ty Bailey | VP of Services
Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!
We appreciate your five star review and shout out to Jenalyn!
- Ty Bailey | VP of Services
Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!
Thank you so much for your feedback and five star review!
- Ty Bailey | VP of Services
Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.
We appreciate your review!
- Ty Bailey | VP of Services
Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Works well for us!
Jaden was super quick and helpful!
Thank you for your review - and for the shout out to Jaden!
- Ty Bailey | VP of Services