Avis (1 883)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
11 août 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 26 août 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

25 juin 2024

So far very very happy with Recharge. Not only with the app itself, the functionality and how clean and simple everything is but mainly with the help and support I received from their team, mainly Vinse Ridenour who was there helping us get set up and launched every step of the way. There was never a question or issue that was not addressed and solved immediately. Very excited to see what recharge does for out business.

Riti
États-Unis
Environ 2 mois d’utilisation de l’application
Recharge a répondu 1 juillet 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

4 juillet 2024

Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!

Bunnies That Lunch
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Recharge a répondu 8 juillet 2024

We appreciate you taking the time to leave a review - and for the shout out to Eduardo!

- Ty Bailey | VP of Services

25 septembre 2024

Thanks for your quick and very sharp help when I contacted the customer service !

onday
France
13 jours d’utilisation de l’application
Recharge a répondu 30 septembre 2024

We appreciate your review!

- Ty Bailey | VP of Services

17 juillet 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
Canada
Environ un mois d’utilisation de l’application
Recharge a répondu 22 juillet 2024

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

7 juin 2024

Recharge has been a game-changer for our Shopify store! Setting up product subscriptions was a breeze, and our customers love the convenience of receiving their favorite items at regular intervals. The interface is user-friendly, making it easy to manage subscriptions and customize intervals to fit our needs. Plus, their customer service is top-notch—responsive, helpful, and always ready to assist with any questions. Highly recommend Recharge for any business looking to add a subscription model!

Earthssplendor
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 11 juin 2024

Thank you so much for your feedback and five star review!

- Ty Bailey | VP of Services

4 septembre 2024

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Crazy Cups
États-Unis
Environ un mois d’utilisation de l’application
Recharge a répondu 16 septembre 2024

We appreciate your review!

- Ty Bailey | VP of Services

19 juillet 2024

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

InfoDefender
Canada
Environ 3 ans d’utilisation de l’application
Recharge a répondu 22 juillet 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

4 octobre 2024

Works well for us!

Fulton Fish Market
États-Unis
Plus de 2 ans d’utilisation de l’application
25 septembre 2024

Jaden was super quick and helpful!

Keto Brainz Nootropics
États-Unis
5 mois d’utilisation de l’application
Recharge a répondu 30 septembre 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services