Note globale
4,5
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 12 avril 2022

Appreciate the quick response to our rogue widget! Juan C. was very helpful and was able to identify and resolve the issues with our code in a timely manner.

Future Method
États-Unis
Presque 3 ans d’utilisation de l’application
17 novembre 2020

This app needs no introduction as it's become an industry standard with Shopify and enabling subscription/recurring revenue e-commerce businesses. So you'd think they would rest on their laurels when it comes to customer service, right?? WRONG -- ABSOLUTELY AMAZING SUPPORT. Add to this the fact they are constantly rolling out new features and functionality. Best app experience. Hands down. - the team over at NateGrooming.com

Nate Personal Care Inc.
Canada
Presque 3 ans d’utilisation de l’application
30 juillet 2021

Terrible customer service and support. Zero support for launch. Advised a 30min migration - it took 72 hours. Use another subcription app.

Unico Zelo
Australie
Presque 3 ans d’utilisation de l’application
Modifié le 20 juin 2023

Gordon C helped with the big implementation and saved us a lot of time. He was there to answer the tough questions and we got it all working.

Chamberlain Coffee - US
États-Unis
Presque 3 ans d’utilisation de l’application
9 mai 2021

Funktional. Robust. Super cool and helpful customer support! We went from 0 to 100 subscriptions with ReCharge and will continue growing with them!

mehrwert kaffee
Allemagne
Presque 3 ans d’utilisation de l’application
25 novembre 2021

The app is good, however the support service team have been fantastic. I'll always try and set up or fix things first, but I must admit there are just somethings I need to get the techs to fix. Thanks

CocoMaNuts
Nouvelle-Zélande
Presque 3 ans d’utilisation de l’application
3 novembre 2021

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Blind Barber
États-Unis
Presque 3 ans d’utilisation de l’application
12 janvier 2021

Great app. Amazing customer service, always swift responses with lots of relevant and helpful information!

Champagne Collective
Royaume-Uni
Presque 3 ans d’utilisation de l’application
8 juin 2021

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!

THE PLANNER SPOT
États-Unis
Presque 3 ans d’utilisation de l’application
25 mars 2023

Recharge has been a really helpful app. And their support team has been exceptionally responsive answering questions.

Avantera Health, LLC
États-Unis
Plus de 2 ans d’utilisation de l’application