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Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10.
My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients!
Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.
Thank you so much for your review and feedback!
- Ty Bailey | VP of Services
Great customer support!
Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
This is specifically about support, not much experience with the workings of the app itself yet.
I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.
Thank you for taking the time to leave a review - and for the shout out to Ola!
- Ty Bailey | VP of Services
Jaden Walker - Support was spot on and perfect. Knew their stuff and very well trained!
We appreciate your review and shout out to Jaden!
- Ty Bailey | VP of Services
The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources.
For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme.
The app is incredibly user-friendly, and managing recurring orders is effortless.
Highly recommend for any business looking to boost their subscription model!
Thank you so much for taking the time to leave a five star review!
- Ty Bailey | VP of Services
A+ response time.
We appreciate you leaving a review!
- Ty Bailey | VP of Services
Fast response. Comprehensive and has supported sales growth.
-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!
Thank you for your review!
- Ty Bailey | VP of Services
Fantastic support
Thank you for the five stars!
- Ty Bailey | VP of Services
The support was perfect for me.
We appreciate your review!
- Ty Bailey | VP of Services