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The support team alone is worth the 5 stars. They've gotten back to me at least within 24 hours of every single request I've made - and I've made a ton. They've debugged my store, answered stupid questions, and have been incredibly accommodative. The app itself works pretty well too. One thing to be aware of is that the subscriptions aren't currently working for digital products, but there are workarounds. Also, I'm sure the ReCharge team is working on getting this feature out, so don't let that dissuade you. Overall, highly recommend it.
Mary was right on top of this interaction, smashed it. The problem not quite solved but great to know you are aware of it and its work in progress. Thank you.
Appreciate the quick response to our rogue widget! Juan C. was very helpful and was able to identify and resolve the issues with our code in a timely manner.
We've been super happy with ReCharge! The customer support is amazing - we've always got a fast response and help, when needed. Could easily recommend! Special thanks also to Nikola – he did an amazing job and answered super quickly to everything!
This app needs no introduction as it's become an industry standard with Shopify and enabling subscription/recurring revenue e-commerce businesses. So you'd think they would rest on their laurels when it comes to customer service, right?? WRONG -- ABSOLUTELY AMAZING SUPPORT. Add to this the fact they are constantly rolling out new features and functionality. Best app experience. Hands down. - the team over at NateGrooming.com
Gordon C helped with the big implementation and saved us a lot of time. He was there to answer the tough questions and we got it all working.
Funktional. Robust. Super cool and helpful customer support! We went from 0 to 100 subscriptions with ReCharge and will continue growing with them!
I just started to use this App and had some issues with integration, their support team was great, very quick, and helpful. They identified the problem and I was able to solve it very quickly and easily. Special thanks to Eduardo Mallmann who helped me with my issue :)
Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.
I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!