Avis (1 910)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 12 février 2021

The support team alone is worth the 5 stars. They've gotten back to me at least within 24 hours of every single request I've made - and I've made a ton. They've debugged my store, answered stupid questions, and have been incredibly accommodative. The app itself works pretty well too. One thing to be aware of is that the subscriptions aren't currently working for digital products, but there are workarounds. Also, I'm sure the ReCharge team is working on getting this feature out, so don't let that dissuade you. Overall, highly recommend it.

One Bar Ahead
États-Unis
Presque 3 ans d’utilisation de l’application
Modifié le 28 juillet 2021

Mary was right on top of this interaction, smashed it. The problem not quite solved but great to know you are aware of it and its work in progress. Thank you.

FenlaNdZ Health
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Modifié le 12 avril 2022

Appreciate the quick response to our rogue widget! Juan C. was very helpful and was able to identify and resolve the issues with our code in a timely manner.

Future Method
États-Unis
Presque 3 ans d’utilisation de l’application
Modifié le 22 novembre 2023

We've been super happy with ReCharge! The customer support is amazing - we've always got a fast response and help, when needed. Could easily recommend! Special thanks also to Nikola – he did an amazing job and answered super quickly to everything!

The Ateljé
Finlande
Presque 3 ans d’utilisation de l’application
17 novembre 2020

This app needs no introduction as it's become an industry standard with Shopify and enabling subscription/recurring revenue e-commerce businesses. So you'd think they would rest on their laurels when it comes to customer service, right?? WRONG -- ABSOLUTELY AMAZING SUPPORT. Add to this the fact they are constantly rolling out new features and functionality. Best app experience. Hands down. - the team over at NateGrooming.com

Nate Personal Care Inc.
Canada
Presque 3 ans d’utilisation de l’application
Modifié le 20 juin 2023

Gordon C helped with the big implementation and saved us a lot of time. He was there to answer the tough questions and we got it all working.

Chamberlain Coffee - US
États-Unis
Presque 3 ans d’utilisation de l’application
9 mai 2021

Funktional. Robust. Super cool and helpful customer support! We went from 0 to 100 subscriptions with ReCharge and will continue growing with them!

mehrwert kaffee
Allemagne
Presque 3 ans d’utilisation de l’application
Modifié le 22 novembre 2021

I just started to use this App and had some issues with integration, their support team was great, very quick, and helpful. They identified the problem and I was able to solve it very quickly and easily. Special thanks to Eduardo Mallmann who helped me with my issue :)

vitaflip
États-Unis
Presque 3 ans d’utilisation de l’application
3 novembre 2021

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

Blind Barber
États-Unis
Presque 3 ans d’utilisation de l’application
8 juin 2021

I reached out to customer service for help with an error message my customers were receiving after I changed some settings in the app. Not only did Tigist respond promptly, he fixed my problem, and went above and beyond to alert me to another potential problem that was a separate issue from the one I originally needed help with. Thank you so much!

THE PLANNER SPOT
États-Unis
Presque 3 ans d’utilisation de l’application