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The customer support with Recharge is fantastic. I've been personally helped by Juan C. from Recharge Technical Support, we had a Zoom call where we worked around our time different and many emails back and forth. He was wonderful, thank you!
We're glad to hear about your great experience with Juan!
- Ty Bailey | VP of Services
Easy to set up and manage, especially as a young store working to grow its subscription base on a monthly basis.
ReCharge has been great. We have seen our subscription business grow exponentially and benefit from the Account Manager relationship and quick customer support.
Great app, easy to use and the support is super helpful!
We're glad to hear about your positive experience!
- Ty Bailey | VP of Services
Thank you to Erica for a super quick response and support for resolving a technical customer account issue.
Recharge is a sophisticated app within Shopify that enables subscription products to be sold, managed and edited with relative ease. The customer support they offer is excellent and Juan was very helpful in assisting with my query. From a technical perspective there are some improvements that could be made, namely making importing bulk discount codes into Recharge for the client themselves.
Quick and clear customer service, solved the issue easily. Very happy with the result. Thank you very much.
Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.
We haven't had the app long so we are still testing everything, but the customer service so far has been amazing. We ran into a few issues with set up and implementation and Nigel S. was able to help us every step of the way.
It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way