Avis (1 960)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
24 septembre 2024

This is specifically about support, not much experience with the workings of the app itself yet.

I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

DateBox Club
États-Unis
Presque 7 ans d’utilisation de l’application
Recharge a répondu 30 septembre 2024

Thank you for taking the time to leave a review - and for the shout out to Ola!

- Ty Bailey | VP of Services

22 novembre 2024

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 25 novembre 2024

We appreciate the review!

- Ty Bailey | VP of Services

Modifié le 28 novembre 2024

Milutin was very quick to respond and resolved our issue quickly, within 12 hours.

Citizens of Soil
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Recharge a répondu 1 novembre 2024

We appreciate your review!

- Ty Bailey | VP of Services

16 octobre 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Maine Island Soap | Pure & Natural Maine Made Soap From The Coast of Maine
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 21 octobre 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

6 novembre 2024

I am impressed with the customer service. I needed help and they were on it.

beJoyly
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 25 novembre 2024

Thank you for your review!

- Ty Bailey | VP of Services

9 janvier 2025

Great support!

Pill Farmácia Digital
Brésil
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 4 février 2025

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

9 novembre 2024

Excellent platform and customer service.

Codeage
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 25 novembre 2024

We appreciate your review!

- Ty Bailey | VP of Services

9 octobre 2024

Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!

MegaFood
États-Unis
Presque 3 ans d’utilisation de l’application
Recharge a répondu 21 octobre 2024

Thank you for the five star review - and the shout out to Taylor!

- Ty Bailey | VP of Services

10 octobre 2024

Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!

Forefront Health
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 21 octobre 2024

We appreciate your review - and the shout out to Ola & Aum!

- Ty Bailey | VP of Services

2 octobre 2024

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the ...

Carabello Coffee
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 21 octobre 2024

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services