Avis (1 954)
Affiner
-
Par note
Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.
We appreciate your feedback and the five star review!
- Ty Bailey | VP of Services
Phenomenal app with lots of functions and a great support team that guides you through the entire process.
We appreciate the five star review!
- Ty Bailey | VP of Services
Recharge Support found the solution to our issue very quickly.
Thank you for the five star review!
- Ty Bailey | VP of Services
Great support!
Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%
Thank you so much for the five star review and the shout out to our support team!
- Ty Bailey | VP of Services
I was amazed at how the team handled my request. I'll surely recommend you to the others.
Thank you for taking the time to leave a review.
- Ty Bailey | VP of Services
Helpful rep
Thank you for the five star review!
- Ty Bailey | VP of Services
I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.
Thank you for the shout out to Matt & Thomas - and the five star review!
- Ty Bailey | VP of Services
It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services