Avis (1 954)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
29 août 2024

Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.

Wicked Flame
États-Unis
Plus de 6 ans d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

30 août 2024

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

GoHydrate
États-Unis
6 mois d’utilisation de l’application
Recharge a répondu 16 septembre 2024

We appreciate your feedback and the five star review!

- Ty Bailey | VP of Services

19 novembre 2024

Phenomenal app with lots of functions and a great support team that guides you through the entire process.

RESPIRA
Norvège
3 jours d’utilisation de l’application
Recharge a répondu 25 novembre 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

3 septembre 2024

Recharge Support found the solution to our issue very quickly.

Persōn & Covey, Inc.
États-Unis
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

9 janvier 2025

Great support!

Pill Farmácia Digital
Brésil
Plus de 2 ans d’utilisation de l’application
11 novembre 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Belgique
9 jours d’utilisation de l’application
Recharge a répondu 25 novembre 2024

Thank you so much for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services

17 septembre 2024

I was amazed at how the team handled my request. I'll surely recommend you to the others.

RYZE
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 30 septembre 2024

Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

3 décembre 2024

Helpful rep

Olivia Macaron
États-Unis
Presque 7 ans d’utilisation de l’application
Recharge a répondu 17 décembre 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

4 septembre 2024

I just want to say a BIG thank you to Matt A and Thomas J at the Recharge Technical Support Team. They helped solve our problems fast and with excellent outcomes.

cGPMAX
Nouvelle-Zélande
Environ un an d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thank you for the shout out to Matt & Thomas - and the five star review!

- Ty Bailey | VP of Services

29 août 2024

It comes with everything needed to have your customers subscribe to a product/service and has a customizable email-communication. I recoomend!

CoffeeAM
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services