Avis (1 883)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
21 novembre 2021

Tigist installed the code in a matter of minutes. Easy as can be. I would recommend this app to anyone.

Alonzo's Oil
États-Unis
Plus de 2 ans d’utilisation de l’application
9 juin 2021

Diego was very helpful and fixed the issue. thank you for your prompt response and quick action. Much appreciated!

FarmTaste™
États-Unis
Plus de 2 ans d’utilisation de l’application
3 juin 2021

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

Craft Makers Collective
Danemark
Plus de 2 ans d’utilisation de l’application
27 avril 2023

Recharge support has been very helpful! They follow through with great communication on even the smallest issue. I am not tech savvy, but they have helped me with everything that has come up so far. I highly recommend this app in general - easy back end and front end. But they are the best support of all the apps I have on my shopify account.

Aquene Springs LLC
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 10 mai 2023

Thank you for your kind words to our team. We always aspire to make our merchants feel supported & heard - no matter what their level of technical expertise.
- Ty | VP of Services

Modifié le 30 décembre 2022

I wish I could give this app 1/2 a star. Initially, app worked as expected - but over the last year, we have experienced key functionality failures. My business missed out on thousands of dollars that were supposed to be auto-charged by this app and despite the date being set... it did not charge the customers. Now we have to go back and attempt to manually reach out to each customer for those payments. What a nightmare and embarrassment. I will no longer be using this app. Oh and there is no way to contact a live rep - only via emails. Wish I never used this service.

Academic Network of Dance
États-Unis
Plus de 2 ans d’utilisation de l’application
18 décembre 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Two Leaves and a Bud
États-Unis
Plus de 2 ans d’utilisation de l’application
8 septembre 2023

If I could give you all a zero I would. they are purposely screwing over small and medium business. I just had a meeting with them and they told me that they do not want to work with small businesses and they are doing that by charging prices for their membership that they know business owners can't afford. They told me that they would rather have our small business work with yotpo instead. What business in their right mind would purposely send customers to other businesses? They are shady and a greedy company. I do not see them being able to survive if they keep screwing over small business owners.

Food and Meat Co-Op
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 12 septembre 2023

Thank you for reaching out with your feedback. It does sound like Recharge will not be the right fit for your business currently. We wish you success in your future endeavors.

- Ty Bailey | VP of Services

27 mai 2022

Excellent subscription/recurring payments app. A massive improvement over previous versions, and other apps. And a special thanks to Dora, who helped us with our international store.

Moving Beans
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
28 août 2023

The SMS feature wasn't working as expected. The 3-day notice to our customers (prior to shipment) wasn't going out. That's the most important text! Taylor P. was super helpful in getting the issue resolved. It did take a few weeks, but he maintained communication with me on a weekly basis do I knew the issue was still on his radar which gave me peace of mind. Taylor P was awesome! Thanks again for your diligence and attention to our issue. While I give the app 4 stars, I give Taylor P 5 stars!

AnnieMak
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 29 août 2023

We're glad to hear that Taylor was able to keep you up to date with regard to getting your concerns resolved. Thank you for taking the time to leave us a review and your feedback.
- Ty Bailey | VP of Services

Modifié le 24 octobre 2023

Pierre L. helped so much, thank you!

Chamberlain Coffee - DE
États-Unis
Plus de 2 ans d’utilisation de l’application