Avis (1 954)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
17 avril 2021

Our subscripton model is a big part of our DTC business and I'm so glad we decided to go with ReCharge. The support team is awesome. Really responsive and fast, and nothing is ever too much for them. I've been dealing with Snezana A to resolve a query and she was A-MAZING! If you're on the fence about using these guys, I would wholeheartedly recommend you to go for it.

Ultrella
Nouvelle-Zélande
Plus de 2 ans d’utilisation de l’application
17 février 2021

Great app and excellent support system! I highly recommend this app for your subscription needs. 5 stars.

Albutrix
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 7 mars 2022

We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.

Cloud Paper
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 13 avril 2021

ReCharge's workflows are incredibly robust -- but VERY sensitive. I was going insane trying to figure it out myself, but Dalia from live chat spent 1.5 hours with me sorting it all out. She was AMAZING. Not a single detail was missed. EVERY STONE WAS TURNED. So polite. So helpful. And yes... we FINALLY cracked the code (thanks to her). If you don't have the chat functionality of ReCharge... it's worth every penny.

Bloomy Wellness
États-Unis
Plus de 2 ans d’utilisation de l’application
12 mai 2021

Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.

One Tree Planted
États-Unis
Plus de 2 ans d’utilisation de l’application
21 novembre 2021

Tigist installed the code in a matter of minutes. Easy as can be. I would recommend this app to anyone.

Alonzo's Oil
États-Unis
Plus de 2 ans d’utilisation de l’application
14 juillet 2021

Hi! I had a great expereince with ReCharge Support team. Tigist assisted me with ReCharge, as my computer was blocking it for some reason. She was very kind and helpful. 10/10!

spermidineLIFE® US
États-Unis
Plus de 2 ans d’utilisation de l’application
9 juin 2021

Diego was very helpful and fixed the issue. thank you for your prompt response and quick action. Much appreciated!

FarmTaste™
États-Unis
Plus de 2 ans d’utilisation de l’application
4 janvier 2024

Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!

FUNDAY Natural Sweets
Australie
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you for leaving us a five star review - and for the shout out to Nikola!

- Ty Bailey | VP of Services

27 avril 2023

Recharge support has been very helpful! They follow through with great communication on even the smallest issue. I am not tech savvy, but they have helped me with everything that has come up so far. I highly recommend this app in general - easy back end and front end. But they are the best support of all the apps I have on my shopify account.

Aquene Springs LLC
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 10 mai 2023

Thank you for your kind words to our team. We always aspire to make our merchants feel supported & heard - no matter what their level of technical expertise.
- Ty | VP of Services