Recharge Subscriptions , 1.716 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
20 aprile 2023

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
Regno Unito
10 mesi di utilizzo dell’app
Recharge ha risposto 10 maggio 2023

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

19 febbraio 2021

Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.

Ironside Coffee
Australia
10 mesi di utilizzo dell’app
19 luglio 2021

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

WeFreya
Canada
10 mesi di utilizzo dell’app
2 dicembre 2022

We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!

Conscious Step
Stati Uniti
10 mesi di utilizzo dell’app
8 febbraio 2021

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Buddy Bites
RAS di Hong Kong
10 mesi di utilizzo dell’app
Data modifica: 2 giugno 2021

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

DonPabloCoffee
Stati Uniti
10 mesi di utilizzo dell’app
19 gennaio 2022

We have had a great experience so far with Recharge and mainly it is because we were assigned to Gordon C for our support contact. We wish we could have been assigned to him right off the bat because we did work without it for a month and the difference he made once he joined our account was huge. He was always willing to jump in and help and we have been able to really ramp up because of all that Gordon has done for our store. Really happy to see that Recharge has this feature and also hires people like Gordon. I am really upset that the support has come to an end so that would be my only wish here - Recharge needs to extend this I think for a little longer to really help business succeed long term.

Teadrops-staging2
Stati Uniti
10 mesi di utilizzo dell’app
9 luglio 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
Regno Unito
10 mesi di utilizzo dell’app
29 marzo 2022

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

Big Creek Coffee Roasters
Stati Uniti
10 mesi di utilizzo dell’app
31 ottobre 2022

Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify

Paw Pantry
Australia
10 mesi di utilizzo dell’app