Recharge Subscriptions , 1.722 recensioni

EDIT: After posting this review, CS contacted me within a few hours and quickly resolved my issue. I have updated it to 4 stars, and will come back and update again after we are up and running. -- I've never left a bad review for an app before, and I understand that many app developers are also small businesses experiencing growing pains. But I've been trying to get this installed for over a week and multiple customer service tickets are ignored. I'm trying to make what should be quite a simple adjustment - offering a subscription box instead of Subscribe and Save, so thus not having a drop down menu. The app is glitching, and there is no support available. This is delaying the launch of a subscription product we have planned for a long time.

I thought adding a subscription service to our store would be difficult, but a friend recommended ReCharge and it was incredibly easy to set up. An online subscription model was installed and published on the site in less than 5 minutes, and I'm not even good at computers! The backend is simple, too, and I love that I don't have to keep up with the maintenance of subscriptions anymore.

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

This app works very well for monthly subscriptions! The couple of times I have reached out to customer service, they have been very helpful.

Obviously the best subscription app on the app store! Even customer support is killer and technical as nails! Dalia helped me set up custom settings on the backend to support my shipping needs for recurring payments in just minutes! Thanks all!!

None existent customer service. Charges don't go through and tech support doesn't know why and won't answer you. Impossible to get help, they refuse to even offer a phone number!

Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful

Extremely prompt responses, usually same day. Helped us with updating our quarterly billing schedule with ease.

This has worked a dream until an issue came up with regards to a change shopify made. Alicia got back to me within mins and go the issue resolved. Great service.

This is a well-built app, works consistently without glitches. The frontend customer interface is fairly good, the back end basic reporting is easy to pull. The customer service has been prompt and friendly every time.