Recharge Subscriptions , 1.728 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
20 dicembre 2021

Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.

Tekuno
Stati Uniti
2 mesi di utilizzo dell’app
17 novembre 2021

Received good support with an issue after custom theme install which solved my problem very quickly. Only reason I'm giving 4 stars is because a little bit of code was left on a theme file which I had to clean up. Other than that a very positive experience.

Koru Nutrition
Nuova Zelanda
Circa 4 anni di utilizzo dell’app
Data modifica: 30 giugno 2021

Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.

Ava's Pet Palace
Stati Uniti
2 mesi di utilizzo dell’app
8 febbraio 2022

I had a very good and effective customer service experience. Really supportive and fast. Problem was solved

Om Deli
Germania
2 mesi di utilizzo dell’app
16 febbraio 2023

Absolute garbage. Where to even begin? Save yourself a LOT of headaches and don't come anywhere near this horrendous app.
Horrendous functionality, horrendous support, horrendous documentation. Absolute joke but not funny.

Aria Lattner
Stati Uniti
Circa 4 anni di utilizzo dell’app
6 aprile 2022

I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.

SUBI
Canada
2 mesi di utilizzo dell’app
2 agosto 2022

We're not in love with the ReCharge app. It's a bit non-intuitive and wonky for customers to easily make changes. Seems most can not figure out how to log in to their accounts. I WILL say that we've recently had an issue that we have been dealing with ReCharge Customer Support, and they have been fabulous. Specifically Zachary and Hector. Prompt, efficient, and effective has been their troubleshooting. They're exemplary.

gfJules
Stati Uniti
Circa 5 anni di utilizzo dell’app
12 maggio 2022

I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!

Gift The Gospel
Stati Uniti
2 mesi di utilizzo dell’app
Data modifica: 6 agosto 2021

Great experience so far, Evangeline on the ReCharge Support team was extremely helpful! We had a non-standard issue, and she truly went above and beyond to make the app work for our business

Joe 2.0 Coffee
Stati Uniti
2 mesi di utilizzo dell’app
19 ottobre 2021

We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!

49th Parallel Coffee Roasters
Canada
2 mesi di utilizzo dell’app