Recharge Subscriptions , 1.738 recensioni

We've been using this app for over a year and it has helped increase our customer subscriptions and customer retention. Their support team has always been responsive and helpful whenever there were questions or issues with troubleshooting.

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!

Consistently improving the app, and since we've upgraded to have live chat as an option, customer service has been much quicker.
Recently chatted with Dalia which was a great experience.

I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!

I wish I could give this app 1/2 a star. Initially, app worked as expected - but over the last year, we have experienced key functionality failures. My business missed out on thousands of dollars that were supposed to be auto-charged by this app and despite the date being set... it did not charge the customers. Now we have to go back and attempt to manually reach out to each customer for those payments. What a nightmare and embarrassment. I will no longer be using this app. Oh and there is no way to contact a live rep - only via emails. Wish I never used this service.

This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!

The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team