Recensioni (1.957)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
27 ottobre 2021

Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.

her1
Germania
Oltre 2 anni di utilizzo dell’app
8 settembre 2023

If I could give you all a zero I would. they are purposely screwing over small and medium business. I just had a meeting with them and they told me that they do not want to work with small businesses and they are doing that by charging prices for their membership that they know business owners can't afford. They told me that they would rather have our small business work with yotpo instead. What ...

Food and Meat Co-Op
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Recharge ha risposto 12 settembre 2023

Thank you for reaching out with your feedback. It does sound like Recharge will not be the right fit for your business currently. We wish you success in your future endeavors ...

Data modifica: 27 novembre 2023

Recharge is the only app I've given a 1 star review. For starters, when an update to our theme was made, Recharge simply stopped taking in any new customers. We were fooled because older subscriptions were coming in daily. We found out a couple months later, shame on us. We most likely lost 100 subscribers valued at $80/mo. To get Recharge to work again, they asked us to hire people who can write ...

Pure Choice Farms
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Recharge ha risposto 8 aprile 2024

We appreciate you taking the time to leave a review and for voicing your concerns. I am glad that we were able to provide you with a refund on the charges you received.

The ...

24 settembre 2021

This app was easy to install, the team was amazing in helping to get our migration right, and the subscriptions implemented. Clear, concise directions. Damien even made me a video to walk me through what I needed to do step by step!

Addictive Coffee Roasters
Stati Uniti
Circa un mese di utilizzo dell’app
29 giugno 2021

I was willing to cope with the many technical issues. But you have neglected my support request for over a week on a very important theme launch, despite the numerous emails I've sent. You don't even have a customer service number. As a paying customer, what other options do I have to get my issues resolved? This is unacceptable. My project timeline has now been completely derailed because of ...

UPTIME Energy
Stati Uniti
Oltre 2 anni di utilizzo dell’app
29 giugno 2023

The app used to be impressive, we have been using it for some time, but today we received an email outlining the new pricing that we will be required to pay starting next year: $99 per month. This exorbitant price tag is simply unaffordable, making it difficult for us to survive. And to have the gall to also continue/increase the transaction fee at the same time.

We're disappointed.
We will ...

Manga Warehouse
Australia
Oltre 2 anni di utilizzo dell’app
Recharge ha risposto 30 giugno 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...

27 aprile 2021

The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team

EAT GRIM
Danimarca
Oltre 2 anni di utilizzo dell’app
28 giugno 2021

Love the customer support, they have been quick to help me out whenever I've needed it, cheers Brandon!

Taboo
Australia
Circa un mese di utilizzo dell’app
19 marzo 2021

It seems like a great app and we would have loved to stick with it, but it appears that unless you pay the extra $99 for the enhanced support option they'll only provide limited responses which are often delayed. Our questions have been simple - around setting up separate shipping options for subscription members only (which you can't do directly within the app). However, our ReCharge dashboard ...

Big Hair + Beauty
Regno Unito
Circa 3 anni di utilizzo dell’app
Data modifica: 27 marzo 2024

Over priced and taking too much from their customers. If you are a small business trying to scale steer away!! High monthly fees, as well as fees per transaction and an extremely slow analytics system to go with it.

My Healing Kit
Regno Unito
Oltre 2 anni di utilizzo dell’app