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The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!
The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.
Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.
Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.
Poor customer support. They have a massive paywall to be able to access a standard level of customer support.
After installing the app, our store encountered theme issues. Recharge helped us out and we found a good solution to the problem. Now, everything runs smoothly.
Juan was great and explained everything well. Very helpful and kind. He was through in explaining everything that I needed to navigate the app.
Exceptional customer service! I've reached out a few time getting set up. There are a few features that don't exist yet that would be really helpful though - hopefully they will consider my suggestions :)
I do not recommend this app because of the poor service. I have been trying for two weeks to solve the problem of wanting to use the app and I got tired of waiting. Very bad support service. They just don't care about their customers.
We got all our products uploaded and in almost no time, the app malfunctioned. You will get a templated email that says your problem is complicated and it has been escalated. Then, you will not hear back from them. Seems like they are badly broken right now. Maybe if you are reading this at a later date... it might be fixed. Today, it is broken.