Recensioni (1.946)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
2 dicembre 2024

PROS:
- Customer service is always very responsive and helpful. (Shoutout to Zachary!)

- Custom bundles and periodic subscriptions have substantially improved store metrics across the board.

- Analytics dashboard is easy to navigate and read at a glance.

- Good range of integration options with other softwares/apps/services.

CONS:
- Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance.

- Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.

Lumi Gummies
Stati Uniti
8 mesi di utilizzo dell’app
Recharge ha risposto 17 dicembre 2024

We appreciate your feedback & review!

- Ty Bailey | VP of Services

10 dicembre 2024

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Wellements®
Stati Uniti
Circa 3 anni di utilizzo dell’app
Recharge ha risposto 17 dicembre 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

Data modifica: 27 gennaio 2025

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.

Artisans of Barossa
Australia
Quasi 2 anni di utilizzo dell’app
Recharge ha risposto 17 dicembre 2024

We appreciate your feedback and review!

- Ty Bailey | VP of Services

3 febbraio 2025

Malik was very helpful getting me the answer i needed on recharge!

Equator Coffee Roasters Online
Canada
Quasi 5 anni di utilizzo dell’app
Recharge ha risposto 11 febbraio 2025

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

28 gennaio 2025

Always so helpful and quick to fix anything.

Seed Cycle Blend
Nuova Zelanda
Quasi 3 anni di utilizzo dell’app
Recharge ha risposto 4 febbraio 2025

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

27 novembre 2024

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Edgcumbe Tea & Coffee Co Ltd
Regno Unito
Oltre 3 anni di utilizzo dell’app
Recharge ha risposto 17 dicembre 2024

Thank you so much for the review - and the shout out to Ola!

- Ty Bailey | VP of Services

16 gennaio 2025

Recharge Support are really quick to respond and provide clear, concise assistance.

Open City Shop
Regno Unito
Oltre 4 anni di utilizzo dell’app
Recharge ha risposto 4 febbraio 2025

We are glad to hear you've had a positive experience! Thank you for the review!

- Ty Bailey | VP of Services

13 dicembre 2024

Jaden is such a great support! So thankful being supported by him/her! Helped me with multiple issues and guided me through properly. Thanks again Jaden!

Bloom Better
Canada
Circa un anno di utilizzo dell’app
Recharge ha risposto 17 dicembre 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

22 novembre 2024

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
Stati Uniti
12 mesi di utilizzo dell’app
Recharge ha risposto 25 novembre 2024

Thank you for the five star review & shout out to Nikola!

- Ty Bailey | VP of Services

19 novembre 2024

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful.

We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Rare Tea USA
Regno Unito
Oltre 3 anni di utilizzo dell’app
Recharge ha risposto 25 novembre 2024

Thank you for sharing your experience!

- Ty Bailey | VP of Services