Recharge Subscriptions , 1.723 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
1 ottobre 2023

We aren't quite ready to launch subscriptions for our business yet but Ben from the Account Management team outlined the benefits of using Recharge as our solution when we are ready. Installation was a breeze and there is so many out of the box features that have us excited to explore further. Would definitely recommend this as the go-to for subscriptions on Shopify from our experience so far.

Gamer Gadgetry Markets
Canada
6 mesi di utilizzo dell’app
Recharge ha risposto 16 ottobre 2023

Thank you so much for taking the time to leave a shout-out for Ben! We're glad to hear you've had a positive experience with Recharge.

- Ty Bailey | VP of Services

27 settembre 2023

We're beyond thrilled with all the support we've received from Recharge. Our move was a complicated one, as we have a unique subscription model that we were hoping Recharge could help us uncomplicate. We've already seen an increase in conversion over our old website and couldn't have done it without the amazing team at Recharge. A big thank you to Vinse, who supported us every step of the way. He went above and beyond to answer all my questions, help me find solutions and more. He was an absolute gem. A big thank you to Nick and Mat as well, who played a big part in getting us moved over!

Cocoa Daisy
Stati Uniti
5 mesi di utilizzo dell’app
Recharge ha risposto 2 ottobre 2023

Thank you for taking the time to leave us a review - and for your shout-out to Vinse!

- Ty Bailey | VP of Services

26 settembre 2023

Jaden was super supportive and quickly helped me solve an issue that had been ongoing for a few months! I really appreciate the help and support I received!

Golden Steer Steak Company
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Recharge ha risposto 2 ottobre 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

9 novembre 2023

Excellent, easy to use, and impactful. We have seen an upturn in recurring income since we came onboard. Account management is second to none and provides actionable steps on our regular calls.

Future Self Coffee
Regno Unito
Circa un anno di utilizzo dell’app
Recharge ha risposto 15 novembre 2023

Thank you for the shout out to our AM team! We're glad to hear you've had a positive experience.

- Ty Bailey | VP of Services

26 ottobre 2023

We love recharge for our subscription program. All the features work well and support is great.

CBD Living
Stati Uniti
Circa 3 anni di utilizzo dell’app
Recharge ha risposto 15 novembre 2023

Thank you for taking the time to leave a positive review!

- Ty Bailey | VP of Services

15 settembre 2023

Recharge has been a great subscription platform for our company. There have been some hiccups and issues pop up but our velocity account manager Ben Grunert has been there every step of the way to help us solve problems and reach our goals. This review is really 5 starts for Ben because his efforts and level of service are what have made our experience with Recharge positive. He is quick to answer any questions we have and always working hard to find solutions fo us anytime we bring something up with him. The app itself is good and fairly easy to use but it's Ben's commitment to supporting our company that have made using recharge a 5 star experience.

KaramMD Skin
Stati Uniti
9 mesi di utilizzo dell’app
Recharge ha risposto 17 settembre 2023

Thank you so much for taking the time to leave a shout-out to Ben. I'm glad to hear that he has made your experience with Recharge a positive one.

- Ty Bailey | VP of Services

18 maggio 2023

The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform

Drink Phocus
Stati Uniti
Circa 5 anni di utilizzo dell’app
Recharge ha risposto 29 maggio 2023

Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription service.
- Ty | VP of Services

25 luglio 2023

Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.

Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.

Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.

PrettyBoy
Stati Uniti
Oltre un anno di utilizzo dell’app
Recharge ha risposto 31 luglio 2023

Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services

1 dicembre 2023

GREAT customer support

BioSchwartz
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Recharge ha risposto 4 dicembre 2023

We appreciate the shout-out to our hardworking Support team!

- Ty Bailey | VP of Services

7 novembre 2023

Top tier app for managing simple and complex subscriptions. Our team was able to integrate Recharge very quickly and it handles a number of complex edge cases. Their support responds within 12 hours as well!

Lights Off
Stati Uniti
Circa un mese di utilizzo dell’app
Recharge ha risposto 15 novembre 2023

Thank you for taking the time to leave a positive review of your experience!

- Ty Bailey | VP of Services