Recharge Subscriptions

We use Recharge to offer subscription items to our customers and we are very happy with their system. Even when we have issue, which are rare, the support is quick and effective.

I am reviewing the customer service experience, not the app. The agent understood my issue and gave me the step by step instructions I needed to solve the issue and also offered to help in case it didn't work. They also said they would pass on my feedback and noted the development team were aware of the issue I described and were working on a solution. Excellent customer service, thank you.

We use this app for customers with products on subscription and really like how easy it is for customers to change aspects (skip a month, add quantity, change flavor, etc) of their subscriptions. Easy integration to our Shopify store. Their customer support is very responsive when we need something or have questions. We aren't solely a subscription based business model but with the analytics they provide on the backend I can see how this would be a great platform to help grow a business that built on subscriptions.

Renata V was so quick and efficient when helping my solve a major glitch on our product pages.

Ha sido un autentico palcer contactar con Eduardo Mallmann, me ayudó en todo momento, me xplicó claramente lo que tenía que hacer, siempre amable, eficaz y eficiente, le animo a segur así, da gusto al otro lado encotrarse con gente tan resolutiva con él, con sus prontas respuetas

I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe making a major update. Thank you Recharge (and Joey from support) for everything!

I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

Phenomenal customer service. Every issue we've had, they've masterfully (and gracefully) handled and solved. I know that may be setting the bar high – but I'm confident this will be your experience too. I hate writing reviews (I've got too much to do and they feel like a waste of time). But they have helped me make important decisions in the past - so here's hoping it helps you. Look no further for your subscription solution. This is your sign to stop looking – you've found the app you're looking for. You're in great hands.

They always have the answer for any question we have, code-related or straightforward. If they do not, they will work towards finding one.