Recensioni (1.802)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
26 aprile 2024

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

Hermanos Colombian Coffee Roasters
Regno Unito
Quasi 4 anni di utilizzo dell’app
Recharge ha risposto 13 maggio 2024

We appreciate you taking the time to leave a review about your experience!

- Ty Bailey | VP of Services

27 gennaio 2021

User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!

Andy Pandy Kids
Stati Uniti
Quasi 4 anni di utilizzo dell’app
15 dicembre 2023

Miley was really helpful and solved all my problems, Many thanks again.

Swagger & Jacks Ltd
Regno Unito
Oltre 3 anni di utilizzo dell’app
Recharge ha risposto 19 dicembre 2023

Thank you for taking the time to leave a review and shout out to Miley!

- Ty Bailey | VP of Services

27 aprile 2023

Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!

Nine Line Apparel
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Recharge ha risposto 10 maggio 2023

We agree - Adam is amazing! Thanks for shouting him out!
- Ty | VP of Services

25 marzo 2021

ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!

Hamama
Stati Uniti
Oltre 3 anni di utilizzo dell’app
13 agosto 2021

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Health As It Ought to Be
Stati Uniti
Oltre 3 anni di utilizzo dell’app
11 maggio 2022

Great, sharp and fast job when I asked for a support. :)
My recharge app was in need of a new parametrisation when change for frequency and days of the week.

www.coffeegems.co.uk
Regno Unito
Oltre 3 anni di utilizzo dell’app
Data modifica: 24 agosto 2022

Gordon always goes above and beyond to get things sorted for us, and we're also getting in touch for one reason or another! Very patience and helpful as always. We're making really good progress with our portal.

Bare Biology
Regno Unito
Oltre 3 anni di utilizzo dell’app
Data modifica: 31 ottobre 2021

The customer support is incredibly reactive and efficient! Also, the app is constantly improving its features to perfectly match the needs of its users, good surprises. Thanks a lot!

My Holy
Francia
Oltre 3 anni di utilizzo dell’app
10 febbraio 2022

Mikey in customer service was fantastic. Much appreciated. The app is great, never have major issues that customer service doesn't help me quickly resolve.

Super Natural Goods
Stati Uniti
Oltre 3 anni di utilizzo dell’app