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I had an issue with processing a refund for a customer, Joey from ReCharge Support provided a quick response, with multiple ways to fix my issue. He was able to help fix my issue within minutes. Thank you for your help!
Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.
Super helpful and fast customer service!
We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex.
- Ty Bailey | VP ...
Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.
We appreciate you taking the time to leave your feedback!
- Ty Bailey | VP of Services
I am writing here today not only because recharge has been a great app for us, but it is amazing because of the customer support team, especially Paola and Jairus! Both of them have been an amazing help and really have made al our hardships with our subscriptions seamless. Thank you!!!
ReCharge is probably the most essential part of our business. The customer service is amazing, very quick and super helpful. Tigist specifically was very very helpful!
We are working with Recharge for several years already. Great team, great company! We will continue to work with Recharge
We love recharge for our subscription program. All the features work well and support is great.
Thank you for taking the time to leave a positive review!
- Ty Bailey | VP of Services
Not only is ReCharge really important to our growing business as a product, their customer service is second to none!!!
Sheana was incredibly helpful and responded quickly and efficiently to my email. Very happy with the customer support.