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Gabriel was amazingly helpful when setting up my promotion on Recharge, making sure that it was set up correctly! So prompt with responses and went the extra mile to help me - it was so appreciated!
ReCharge has helped us with all our queries very quickly and in a very efficient manner. Definitely the best subscription app out there on the market.
Great and fast customer service and helpdesk. Nikola helped us to resolve issues with our checkout quickly.
Thank you so much for the shout-out to Nikola. We're glad he was able to assist you in getting everything up and running.
- Ty Bailey | VP of Services
Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.
Appreciate you taking the time to leave us a review! Glad to hear that Recharge is making your monthly subscriptions easy to manage.
- Ty | VP of Services
We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!
We have had a great experience so far with Recharge and mainly it is because we were assigned to Gordon C for our support contact. We wish we could have been assigned to him right off the bat because we did work without it for a month and the difference he made once he joined our account was huge. He was always willing to jump in and help and we have been able to really ramp up because of all ...
Can't say enough great things about the support provided by Recharge. We were originally using Bold Recurring orders to allow the customer to build their recurring own box of fish at Sizzlefish.com but wanted customers to be able to add-on custom packages and items through their subscription portal.
We had contracted an agency to help us build our checkout and modified customer portal but after ...
We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.
This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very ...
Super fast customer service response time - Chris was very helpful and sorted my issue in no time. Now I know how to do it again in future.