Recensioni (1.912)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
11 novembre 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Belgio
9 giorni di utilizzo dell’app
23 luglio 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
Stati Uniti
26 giorni di utilizzo dell’app
Recharge ha risposto 29 luglio 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

11 agosto 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
Stati Uniti
Oltre un anno di utilizzo dell’app
Recharge ha risposto 26 agosto 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

8 ottobre 2024

Tech support was very helpful!

The Royal Blue
Stati Uniti
7 mesi di utilizzo dell’app
Recharge ha risposto 21 ottobre 2024

Thank you for the review!

- Ty Bailey | VP of Services

12 giugno 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
Stati Uniti
Quasi 6 anni di utilizzo dell’app
Recharge ha risposto 17 giugno 2024

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

17 luglio 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
Canada
4 mesi di utilizzo dell’app
Recharge ha risposto 22 luglio 2024

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

17 settembre 2024

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
Stati Uniti
1 giorno di utilizzo dell’app
Recharge ha risposto 30 settembre 2024

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

7 novembre 2024

Their support team is fantastic!

Nedley Health
Stati Uniti
10 mesi di utilizzo dell’app
12 luglio 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
Stati Uniti
Circa 5 anni di utilizzo dell’app
Recharge ha risposto 15 luglio 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

19 settembre 2024

A+ response time.

Torke Family Coffee Roasters
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Recharge ha risposto 30 settembre 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services