Recensioni (1.947)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
27 gennaio 2025

The system works fine, but updating existing subscriptions is annoyingly difficult. The help files need to be rewritten and aimed at 'mum and dad' users (which I would imagine would be the bulk of your clients) and clearly step by step explain the process.

Custom Coffees
Australia
Oltre 4 anni di utilizzo dell’app
Recharge ha risposto 4 febbraio 2025

We really appreciate your feedback!

- Ty Bailey | VP of Services

23 gennaio 2025

Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.

Eight Saints
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Recharge ha risposto 4 febbraio 2025

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

6 febbraio 2025

5 stars for the great support from Matt but 3 stars for not being able to manually input Subscription orders.

Airinum
Svezia
Oltre 3 anni di utilizzo dell’app
Recharge ha risposto 11 febbraio 2025

We appreciate your feedback.

- Ty Bailey | VP of Services

20 febbraio 2025

Customer service through live chat is relatively responsive and depending on the issue they are able to find a solution during the chat. If not, they make it clear they will follow up via email once the problem is solved.

As a small business, the biggest gripe I have with Recharge is the cost. If there was some kind of tiered pricing based on subscriptions processed per month, it would make ...

Shimmerwood Beverages
Stati Uniti
Quasi 3 anni di utilizzo dell’app
19 febbraio 2025

Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.

NCS Colour
Svezia
Oltre un anno di utilizzo dell’app
22 novembre 2024

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
Regno Unito
Oltre 2 anni di utilizzo dell’app
Recharge ha risposto 25 novembre 2024

We appreciate the review!

- Ty Bailey | VP of Services

2 ottobre 2024

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the ...

Carabello Coffee
Stati Uniti
Circa 7 anni di utilizzo dell’app
Recharge ha risposto 21 ottobre 2024

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services

2 settembre 2024

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
Italia
Circa 5 anni di utilizzo dell’app
Recharge ha risposto 16 settembre 2024

Thank you for your review!

- Ty Bailey | VP of Services

13 agosto 2024

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Dushi Australia
Australia
Oltre 5 anni di utilizzo dell’app
Recharge ha risposto 26 agosto 2024

Thank you for your review.

- Ty Bailey | VP of Services

1 agosto 2024

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above ...

Bolt Coffee Subscriptions
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Recharge ha risposto 5 agosto 2024

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services