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I had a question about an error code. Recharge support was super helpful and quick to reply. They sent me detailed instructions on how to solve the problem.
ReCharge support has been very helpful in terms of resolving our issues. We switched. We had some difficulty with shipping rules initially but they helped resolve everything. The customer portal that the customer will see to manage their subscription is great looking.
I am not really happy yet at this point with our changeover to the ReCharge subscription app, but I am very happy with Matt A, ReCharge Support, with his assistance in providing me guidance to trouble shoot our issues. Thanks Matt A!!!
This app has been pivotal in my business, and the customer service (I spoke to Nikola) is great- I was able to contact them easily and got a response and solution quickly. .
Recently added recharge to our website and have had great customer service since Day 1. Prompt responses for every question I have. Shout out to the many team members who have helped me, and more recently Dalia F. Thank you for all you help!
ReCharge has been a tremendous asset and addition to our tech stack. Subscriptions are an important part of our business, and ReCharge is a fantastic platform to leverage for both growing and maintaining subscription customers. Great product and even better team! Couldn't be happier with the level of personalized service from day one.
They were so helpful on getting the app installed on my client's site! We were pleased with their support team and functionality of the app.
Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.
Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.
I had a very good and effective customer service experience. Really supportive and fast. Problem was solved