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Initially had trouble finding the contact information for more support. However, the team reached out and have been helpful in helping us get setup.
Avoid!
The app is really buggy, doesn't install correctly out of the box, lots of missing information and missing product data.
We took the decision to try a different solution as the support is so poor and interested.
We have been on recharges free trial and we finally have our first website subscriber! The team have been very responsive and helpful - especially Alicia. Thanks!
The team at Recharge have been excellent to work with during the transition process from our old subscription app. The features that recharge include, allow our customers to easily access their account portal and customize their subscriptions as they see fit. Overall, we would highly recommend Recharge for other e-commerce businesses!
We are using ReCharge for two of our brands' website. Onboarding for the second website was smooth, Hazel P. is awesome and helped to solve ongoing problems. I recommend ReCharge for businesses who want to add subscription to their website.
Excellent service!! We had a very particular case and we received more support that we could possibly wish for! The app does everything we need and is super flexible. The integration with our own app was easy and efficient!
Customer support is great! I've heard directly from customers that they love the convenience and flexibility of subscriptions.
Good app, easy and straightforward to use. Not many customizations available for the look and feel on the site however.
I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!
The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.