Recensies (1.867)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
10 november 2023

It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.

mytrime.com
Tsjechië
Meer dan een jaar gebruiken de app
Recharge heeft geantwoord 15 november 2023

We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

20 december 2023

Vinse has been extremely helpful and patient with our specific needs during onboarding, providing best-in-class service that is rarely seen in today's marketplace. We look forward to a long working relationship with Recharge.

Apollo Neuro
Verenigde Staten
8 maanden gebruiken de app
Recharge heeft geantwoord 26 december 2023

Thank you so much for the shout out to Vinse - we're glad to hear about your positive experience.

- Ty Bailey | VP of Services

4 januari 2024

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

Domestique Wine
Verenigde Staten
Bijna 5 jaar gebruiken de app
Recharge heeft geantwoord 16 januari 2024

Thank you so much for taking the time to leave a review - and for the shout out to Milos!

- Ty Bailey | VP of Services

Bewerkt 15 februari 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Matcha Made
Verenigde Staten
Ongeveer een jaar gebruiken de app
Recharge heeft geantwoord 12 februari 2024

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

29 februari 2024

I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks

We Are Planet Hope
Canada
Meer dan 4 jaar gebruiken de app
Recharge heeft geantwoord 4 maart 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

26 januari 2024

Excellent customer support, huge thanks to Christian that has done an amazing work!

Pacha™
Frankrijk
Ongeveer een jaar gebruiken de app
Recharge heeft geantwoord 29 januari 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

1 maart 2024

no worth the 99, would have to say there are better ones out there for less.

That Healthy Co
Australië
Meer dan 2 jaar gebruiken de app
Recharge heeft geantwoord 4 maart 2024

We appreciate your feedback.

- Ty Bailey | VP of Services

22 december 2023

Be CAREFUL with this company. We have been using their free platform for a couple of years, it is very lacklustre and we were looking for an alternative. They upgraded us to their higher tier to try it out, and it wasn't much better - but instead of putting us back on the free tier, they started billing us $500 per month after the trial! We have been trying to get them to stop billing us since August and every month they charge us $500 USD or more for something we are not even using!!. It's infuriating! They just reply saying "the free tier doesn't exist anymore" and then they still charge us!

You cannot remove your credit card, you cannot change your billing tier - you are at their mercy. We now have to just shut down our subscription service entirely since removing the app is (hopefully) the only way to get them to stop charging us!

Eight Ounce Coffee
Canada
Meer dan 3 jaar gebruiken de app
Recharge heeft geantwoord 2 januari 2024

I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.

- Ty Bailey | VP of Services

3 april 2024

Easy onboarding process. Jairus was very helpful.

Sodii Hydration
Australië
5 maanden gebruiken de app
Recharge heeft geantwoord 8 april 2024

Thank you for your review!

Ty Bailey | VP of Services

1 november 2023

I can not say enough positive things about the migration experience from Woo Commerce to Recharge. Recharge's team (specifically Iopa) was knowledgable, communicative, and went the extra mile around every corner. They were prompt with their response times and always address issues immediately.

We can not thank them enough!

Wellbel
Verenigde Staten
4 maanden gebruiken de app
Recharge heeft geantwoord 15 november 2023

We're glad to hear about your positive migration experience. Thanks for the shout out to Iopa!

- Ty Bailey | VP of Services