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Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!
We appreciate the shout-outs to our team!
- Ty Bailey | VP of Services
Quick customer support, robust app. Recommended!
Thank you for the five star review!
- Ty Bailey | VP of Services
I wanted to give this review a 3 or 4-star rating, as there's always room for improvement! However, I specifically want to commend their technical support. I've been in contact with them multiple times this month, and I must say, they have impressed me with their in-depth knowledge, effective solutions, and prompt responses. Keep up the good work, guys!
We appreciate the shout out to our support team. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Great app and support, simple and cheaper than many other options. Good online chat support and resolution
We're glad to hear about your positive experience with Recharge. Thank you for the positive review!
- Ty Bailey | VP of Services
Top tier app for managing simple and complex subscriptions. Our team was able to integrate Recharge very quickly and it handles a number of complex edge cases. Their support responds within 12 hours as well!
Thank you for taking the time to leave a positive review of your experience!
- Ty Bailey | VP of Services
Recharge has been a great subscription platform for our company. There have been some hiccups and issues pop up but our velocity account manager Ben Grunert has been there every step of the way to help us solve problems and reach our goals. This review is really 5 starts for Ben because his efforts and level of service are what have made our experience with Recharge positive. He is quick to answer any questions we have and always working hard to find solutions fo us anytime we bring something up with him. The app itself is good and fairly easy to use but it's Ben's commitment to supporting our company that have made using recharge a 5 star experience.
Thank you so much for taking the time to leave a shout-out to Ben. I'm glad to hear that he has made your experience with Recharge a positive one.
- Ty Bailey | VP of Services
GREAT migration process - this was something we were really hesitant about but it was very easy and any little bug (which we only had two small issues) were fixed almost immediately and our customers had no interrupted service.
We're glad to hear about your positive migration experience. Thank you for taking the time to leave a review.
- Ty Bailey | VP of Services
Always the best customer support. Appreciate the quick response times and ease of getting a live support person on chat. Follow up is incredible. Appreciate how the app is growing and adding new features as well.
We're glad that you've had a good experience with Recharge so far. Thank you for the positive review!
- Ty Bailey | VP of Services
I am write this 5 star review because of the exemplary service and support. The app itself is easy enough to use and is quite extensible. One of the most important things is when we had a problem (that we created) Recharge was there to pick up and fix all we needed. Great product great support
Thank you so much for the five star review! We're glad to hear about your positive experience with Recharge.
- Ty Bailey | VP of Services
John Muhlenberg gave us the best customer success experience ever! Give this man a promotion. We had to migrate our subscribers from an off-shopify platform which was a huge pain, but John was extremely patient and supportive throughout the whole process. 10 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We really appreciate the shout out for John and all of his hard work getting your store up and running - we think he's fantastic too!
- Ty Bailey | VP of Services