Recensies (1.912)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
Bewerkt 10 september 2024

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Better Way Health
Verenigde Staten
Meer dan 7 jaar gebruiken de app
14 januari 2022

As a merchant, getting help form employees of the apps I am subscribed to is very important. Breanna W. went above and beyond to give me exceptional customer service. She was timely, efficient and effective in solving my issue with Recharge. Thus, though the app works well, what is more impressive is the service I got today. Hire more people like Brianna!

Philosopher Foods
Verenigde Staten
Meer dan 7 jaar gebruiken de app
Bewerkt 5 januari 2024

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
Verenigde Staten
Meer dan 7 jaar gebruiken de app
4 oktober 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
Verenigde Staten
Meer dan 7 jaar gebruiken de app
Recharge heeft geantwoord 16 oktober 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

Bewerkt 17 augustus 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
Verenigde Staten
Meer dan 7 jaar gebruiken de app
26 oktober 2023

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Recharge heeft geantwoord 15 november 2023

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

21 september 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Recharge heeft geantwoord 2 oktober 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

Bewerkt 6 mei 2022

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
Verenigde Staten
Meer dan 7 jaar gebruiken de app
11 mei 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
Verenigde Staten
Meer dan 7 jaar gebruiken de app
22 april 2023

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!

Suzy Cohen
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Recharge heeft geantwoord 10 mei 2023

We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services