Recensies (1.914)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
12 september 2024

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
Portugal
Bijna 2 jaar gebruiken de app
Recharge heeft geantwoord 16 september 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

29 augustus 2024

Amazing customer support if you need it and a very handy app. Highly recommend.

Coffee Brothers
Australië
Bijna 8 jaar gebruiken de app
Recharge heeft geantwoord 16 september 2024

We appreciate your review and shout out to support!

- Ty Bailey | VP of Services

10 september 2024

Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.

The Petshop Boyz
Australië
Meer dan 6 jaar gebruiken de app
Recharge heeft geantwoord 16 september 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

30 augustus 2024

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

GoHydrate
Verenigde Staten
6 maanden gebruiken de app
Recharge heeft geantwoord 16 september 2024

We appreciate your feedback and the five star review!

- Ty Bailey | VP of Services

26 september 2024

Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!

Pet Popcorn
Verenigde Staten
Bijna 2 jaar gebruiken de app
Recharge heeft geantwoord 30 september 2024

Thank you for your review and shout out to Jaden!

- Ty Bailey | VP of Services

29 augustus 2024

Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.

Wicked Flame
Verenigde Staten
Meer dan 6 jaar gebruiken de app
Recharge heeft geantwoord 16 september 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

15 november 2024

Great integration with Shopify. Easily customisable. Great Support

Kent Veg Box
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
15 augustus 2024

ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.

iCommerce.org
Verenigde Staten
Meer dan 8 jaar gebruiken de app
Recharge heeft geantwoord 26 augustus 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

16 augustus 2024

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

Nourished
Verenigd Koninkrijk
Ongeveer 5 jaar gebruiken de app
Recharge heeft geantwoord 26 augustus 2024

We appreciate your review!

- Ty Bailey | VP of Services

14 oktober 2024

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Recharge heeft geantwoord 21 oktober 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services