Recharge Subscriptions

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

The app works and does a decent job. I'll give 5 stars to the support team for sure. They are always super helpful regardless of when I chat with them.

Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.

SPEEDY ASSISTANCE INTO RESOLVING AN ISSUE. I SHOULD HAVE CONTACTED THEM EARLIER, NOTHING BAD TO SAY. GREAT SERVICE

Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.

Super fast customer service response time - Chris was very helpful and sorted my issue in no time. Now I know how to do it again in future.

Nikola from their support team has done an amazing job helping out with all questions, and the broader support team has been great as well. Recharge works seamlessly as a product and has every integration needed.

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish