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Malcolm was an extremely helpful customer service agent who resolved our issues in an efficient and effective manner.
I've been very pleased with the support of this app. The help documentation is thorough and the responses when I have a question are detailed. It's fairly intuitive to navigate the backend and clients are easily able to manage their own subscriptions.
Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.
Great app and support ! Would recommend to anyone having a subscription business or planning to launch one.
Although there are still functions that we'd love to see, the capabilities have been further enhanced recently so there is quite a lot more that we can achieve now! Customer service is very responsive, helpful and friendly too.
WOW! ReCharge is everything and more. You need this app if you have a subscription. Legit, their customer service is always responsive within 24 hours and they even helped me resolve an issue with a brand new Shopify theme that wasn't allowing me to connect any of the back end stuff after countless hours of trying. They rock, esp. Eduardo Mallmann who helped me resolve my Shopify theme! Please pick them and download this app for your subs.
Gabriel was amazingly helpful when setting up my promotion on Recharge, making sure that it was set up correctly! So prompt with responses and went the extra mile to help me - it was so appreciated!
I use this app to keep track of subscriptions. I like that the developers are quick to fix issues. They are very helpful!
Matt was brilliant in offering support on an urgent issue that we've encountered for the first time and couldn't wrap our heads around! A good learning experience that sometimes you should leave the expert work to the (ReCharge) experts. We've had a great customer experience so far and I always recommend ReCharge whenever I'm asked about our subscription management side of the business.
This app is flexible and helped us a lot. Support is first class, on time, doing the extra mile for us.