Recensies (1.960)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
24 september 2024

This is specifically about support, not much experience with the workings of the app itself yet.

I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

DateBox Club
Verenigde Staten
Bijna 7 jaar gebruiken de app
Recharge heeft geantwoord 30 september 2024

Thank you for taking the time to leave a review - and for the shout out to Ola!

- Ty Bailey | VP of Services

22 november 2024

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
Recharge heeft geantwoord 25 november 2024

We appreciate the review!

- Ty Bailey | VP of Services

Bewerkt 28 november 2024

Milutin was very quick to respond and resolved our issue quickly, within 12 hours.

Citizens of Soil
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
Recharge heeft geantwoord 1 november 2024

We appreciate your review!

- Ty Bailey | VP of Services

16 oktober 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Maine Island Soap | Pure & Natural Maine Made Soap From The Coast of Maine
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Recharge heeft geantwoord 21 oktober 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

6 november 2024

I am impressed with the customer service. I needed help and they were on it.

beJoyly
Verenigde Staten
Ongeveer een jaar gebruiken de app
Recharge heeft geantwoord 25 november 2024

Thank you for your review!

- Ty Bailey | VP of Services

9 januari 2025

Great support!

Pill Farmácia Digital
Brazilië
Meer dan 2 jaar gebruiken de app
Recharge heeft geantwoord 4 februari 2025

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

9 november 2024

Excellent platform and customer service.

Codeage
Verenigde Staten
Meer dan een jaar gebruiken de app
Recharge heeft geantwoord 25 november 2024

We appreciate your review!

- Ty Bailey | VP of Services

9 oktober 2024

Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!

MegaFood
Verenigde Staten
Bijna 3 jaar gebruiken de app
Recharge heeft geantwoord 21 oktober 2024

Thank you for the five star review - and the shout out to Taylor!

- Ty Bailey | VP of Services

10 oktober 2024

Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!

Forefront Health
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Recharge heeft geantwoord 21 oktober 2024

We appreciate your review - and the shout out to Ola & Aum!

- Ty Bailey | VP of Services

2 oktober 2024

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the ...

Carabello Coffee
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Recharge heeft geantwoord 21 oktober 2024

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services