Recharge Subscriptions , 1.716 recensies

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
9 maart 2022

Rachel was extremely helpful! She resolved my inquiry efficiently and was very friendly. Thank you!!

BioSteel Canada
Canada
Ongeveer 2 jaar gebruiken de app
30 juni 2023

Was on this app for almost 3 years. Now they say they are switching and charging everyone $99.00 a month. This created a lot of work for me now, Not happy about this.

Chef Gina's® Mini Food
Verenigde Staten
Bijna 2 jaar gebruiken de app
Recharge heeft geantwoord 30 juni 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do in the meantime, please reach out to our team.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

Bewerkt 2 februari 2021

Really great support from the technical team. Was easy to implement on my shopify. Thanks to the support team for their help.

NOICE Natural Toothpaste
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
9 augustus 2021

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

Gratsi
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
28 september 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

MadeMan
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
23 november 2020

Great app and support as usual ! :) I use it every day and it's very easy to get by. The assistance is always available and offers good advice.

Nuoo
Frankrijk
Ongeveer 2 jaar gebruiken de app
Bewerkt 11 juni 2021

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Brew Republic
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
7 mei 2021

Excellent App. Snezana was especially helpful and knowledgeable. The communication was straightforward & fast. 5 Stars

Karten Design Fabrik
Duitsland
Ongeveer 2 jaar gebruiken de app
16 december 2021

Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.

Spicewalla
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Bewerkt 27 april 2022

We use the app since 9 months and run close to $100k per month over it. Technical support is very good. However, very disappointed with the way Recharge handles key account management. We have contacted account exec several times. No / hardly no answer. We complained. No answer. We requested change of account exec. No answer.

HelloBello
Oostenrijk
Ongeveer 2 jaar gebruiken de app