Avaliações (1 912)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
17 de maio de 2021

Brilliant, brilliant, brilliant!!!
Always super helpful and supportive and quick to respond. Thank you so much!

Heights
Reino Unido
About 2 years usando a aplicação
Editado a 1 de maio de 2023

I can't say enough good things about Recharge! Easy set-up, simple navigation in the admin portal, great 'help' articles. Our customers can easily manage their subscriptions (we use the Novum theme), and Recharge is always adding great new features.

But most of all, their support staff is stellar - very thorough, and they always include screenshots. Highly recommended.

Pro tip: make sure to enable cc of all customer notifications to a folder in your inbox. This has really helped us out when disputing chargebacks.

Ameo Life
Estados Unidos
About 2 years usando a aplicação
20 de setembro de 2021

Great App. Have been using if for a 12 months and find it super helpful. Really helpful customer service also.

RAAD
Nova Zelândia
About 2 years usando a aplicação
Editado a 1 de abril de 2022

Chantz provided wonderful & prompt support -- he made both my life and that of our customer's so much easier!

Art of Tea
Estados Unidos
About 2 years usando a aplicação
16 de dezembro de 2020

Jessie M was a huge help from customer service. Recharge in general has been a big help to us. Thanks!

Queen V
Estados Unidos
About 2 years usando a aplicação
7 de julho de 2021

We've been using this app now for over a year and its enabled us to offer our customers a really unique 'trial' experience that converts well because we don't need to go back to them for payment when they decide to proceed with the sale. The support is fantastic from both a integration perspective but also really helpful with some billing/payment plan confusion we discovered. I would highly recommend this app.

habbot
Austrália
About 2 years usando a aplicação
1 de dezembro de 2021

Breanna W. and Nevana were very helpful when doing our bulk pricing update. It would be nice if this app had the capability to do an easy bulk update on pricing (as in a check mark for current subscribers and one for new subscribers) so when you adjust a price you have the option to change it for both new and current subscribers. However, the customer service we received from Breanna and Nevana was great. Thank you.

Temple Coffee Roasters
Estados Unidos
About 2 years usando a aplicação
Editado a 2 de maio de 2022

Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!

Crio Bru
Estados Unidos
About 2 years usando a aplicação
27 de setembro de 2021

Owais in customer support was incredibly helpful in assisting with our issues - a customer wasn't showing up in the portal and we received very prompt assistance to close out the issue! Very pleased, thanks Owais!

Stephen Hodges Fish
Austrália
About 2 years usando a aplicação
21 de julho de 2021

This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!

FODY Food Co. - USA
Canadá
About 2 years usando a aplicação