Avaliações (1 920)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
21 de abril de 2023

Customer support is excellent against a recent comparison versus Skio who just ghost you and were not at all helpful.

Koanna DE
Países Baixos
Over 1 year usando a aplicação
Questão respondida por Recharge 10 de maio de 2023

Thank you so much for the positive feedback. We're really glad to hear that you've been enjoying your experience with Recharge and our support team!
- Ty | VP of Services

16 de julho de 2021

Obviously the best subscription app on the app store! Even customer support is killer and technical as nails! Dalia helped me set up custom settings on the backend to support my shipping needs for recurring payments in just minutes! Thanks all!!

Bear Balanced
Estados Unidos
Over 1 year usando a aplicação
19 de novembro de 2021

Breanna W.
Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.

The Ecology Center
Estados Unidos
Over 1 year usando a aplicação
31 de março de 2022

We wanted the best subscription app out there and are very happy we chose Recharge. Their account team are very helpful and responsive. Integration was simple. Most importantly, our customers love the functionality and control they have over their subscriptions.

For Wellness
Estados Unidos
Over 1 year usando a aplicação
25 de outubro de 2023

I’ve loved recharge. Customer service is so fast, friendly , and efficient.

Upper Limit™ Supplements
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Recharge 15 de novembro de 2023

Thank you for the shout out to our support team. We're glad you've been enjoying your time with Recharge!

- Ty Bailey | VP of Services

23 de novembro de 2021

I wanted to reinstate a customer subscription that had expired (they signed up for a special offer discount on an 8 cycle promotional subscription). Only challenge was that they asked to do this once the subscription was over and I couldn't find a way of bringing this back. Contacted support and raised a ticket, Tigist straight on the case and fixed it rapidly, she is a hero.
Perhaps a way of simply and easily bringing back subscriptions that have lapsed could be developed as an option?

Fresh Coffee
Reino Unido
Over 1 year usando a aplicação
6 de janeiro de 2021

Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful

Veg Box Fresh
Reino Unido
Over 1 year usando a aplicação
11 de janeiro de 2021

Extremely prompt responses, usually same day. Helped us with updating our quarterly billing schedule with ease.

MoonBox
Estados Unidos
Over 1 year usando a aplicação
5 de maio de 2021

This has worked a dream until an issue came up with regards to a change shopify made. Alicia got back to me within mins and go the issue resolved. Great service.

Lauren McBride Nail Artist
Reino Unido
Over 1 year usando a aplicação
8 de dezembro de 2020

This is a well-built app, works consistently without glitches. The frontend customer interface is fairly good, the back end basic reporting is easy to pull. The customer service has been prompt and friendly every time.

The Tea Spot
Estados Unidos
Over 1 year usando a aplicação